PRIVACY POLICY

INTRODUCTION

Your privacy is important to us, so this document explains what data we collect from users, how we use them and for what purpose, and other information. Those over the age of 14 may register as users without the prior consent of their parents, guardians or legal representatives. Children under the age of 14 or identified as "legally incompetent” will always need parental consent, or consent from their guardian or legal representative.

For your information, we will never ask for more information than we need for the required services; we will never share it with third parties except by legal obligation or with your prior authorization; and we will never use your data for any purpose other than those previously stated.

Users should read this Privacy Policy carefully regularly, and whenever they enter their personal data, as this document may be subject to change and the lender may modify any information that may appear on the web to comply with the regulations or update the policy, and without the obligation to notify in advance or inform users of said obligations, it being sufficient to publish them on the provider’s website.

DATA PROCESSOR:

Identity: STYLE BALNEO, S.L.U.  (also the provider)

Tax ID: B66728460  

Postal address: C/ Josep Estivill 64-68, 08027 Barcelona

Email: info@balneo.es

STYLE BALNEO, S.L.U., as responsible for the website, in accordance with the provisions of Regulation (EU) 2016/679 of 27 April 2016 (GDPR) concerning the protection of natural persons with regard to the processing of personal data and the free movement of this data and other regulations in force with regard to the protection of personal data, and by Act 34/2002 of 11 July, on the Services of the Information Society and eCommerce (LSSICE), we inform you that the necessary technical and organizational security measures have been taken to guarantee and protect the confidentiality, integrity, and availability of the data entered.

DATA CAPTURE METHOD and DATA WE COLLECT: We obtain the data we collect by using:

1. the contact form: name, email, telephone,
2. the registration form: name, email, address, telephone number,
3. the newsletter form and download content: email
4. the newsletter subscription form: email
5. the ecommerce data collection form: name, address, email address, age, telephone number, bank details or credit/debit card information
6. WhatsApp: phone number, first name and surname

No specially protected categories of data are processed.

PURPOSE OF THE PROCESSING:

Personal data will be used only for these purposes , with your consent for each one in the corresponding section of the website:

1. contact form: to respond to queries and/or provide information requested by the User
2. registration form: for opening a user account and accessing the functionalities of the website
3. newsletter and content download form: to send the requested content;
4. newsletter subscription form: to send commercial advertising communications by email, SMS, social communities or any other electronic or physical means, if the User has expressly given consent
5. If you buy the product through our website www.balneospauniforms.com we will ask you to provide us with personal information, including your name, contact details and credit or debit card information.
6. WhatsApp: the processing of the data of persons who use WhatsApp to make an enquiry to STYLE BALNEO, S.L.U. will be governed by this section, and by the conditions of use, privacy policies and access regulations that belong to the application that always apply, and which have been previously accepted by the user.STYLE BALNEO, S.L.U., will process your data to correctly manage enquiries, and for any other reason related to managing the service. It is forbidden to use STYLE BALNEO, S.L.U. WhatsApp to send content that is not needed to answer the enquiry, that is illegal under national or international regulations, that violates the fundamental rights of individuals and contravenes the principles of legality, honesty, responsibility, protection of private life, consumer protection and intellectual and industrial property rights.
7. Other purposes: 
• - To carry out the commercial, administrative, tax and accounting formalities required by legislation
• - To obtain your opinion and improve the services provided by the website
• - Carrying out usability analysis of the website, through cookies (mentioned in the cookie policy);
• - Social networks: the use of social networks is specified in the relevant section.

Photos posted on the web are the property of STYLE BALNEO, S.L.U.

You may revoke your consent at any time by submitting a written notice with the subject "Termination" in the email given above.

In compliance with the LSSICE (Information Society Services and eCommerce Act), STYLE BALNEO, S.L.U. does not send SPAM, meaning it does not send commercial e-mails that have not been previously requested or authorized by the User. Consequently, the user can cancel his express consent to receive any or all of our communications.

We will not process your personal data for any other purpose than those described in this document except by legal obligation or judicial request.

You will not be the subject of decisions based on automated processing that affect your data.

LEGAL BASIS FOR PROCESSING

The legal basis for processing the data is your consent given when you enter your details in the form to achieve a specific purpose and check the consent checkbox.

If you do not provide the requested personal data or refuse to accept this privacy policy means you will not be able to achieve the purposes described above.

In cases where there is a prior contractual relationship between the parties, the legal basis for administrative, fiscal, accounting and employment obligations that are necessary under the legislation in force shall be the prior existence of the commercial relationship established between the parties.

Prospective or commercial offers of products and services is based on the consent that is requested; withdrawing this consent shall not condition the execution of the subscription contract.

DATA RETENTION TERM:

Your data will be retained for the duration of your business relationship with us or until you exercise your right to cancel, oppose, or limit their processing. However, we will keep your data within the term legally provided for in the applicable provisions.

RECIPIENTS OF TRANSFERS:

To ship orders your data will be transferred to the distribution companies that handle them.

STYLE BALNEO, S.L.U. will also provide information to the security forces and entities under court order or under the obligation of a legal regulation, without prejudice to STYLE BALNEO S.L.U. reserving the right to block or cancel your account if there are indications of your committing a criminal act. The information provided will be only the information currently available to the provider.

Google Analytics: the use of cookies to analyse and measure visitors’ use of the web. The information generated and collected by these cookies on use (including the IP address) will be directly transmitted and archived by Google Inc., located in Delaware, 1600 Amphitheater Parkway, Montaré View (California), CA 94043, on its U.S. servers.

Email Marketing: this is used for the mail marketing service: THE ROCKET SCIENCE GROUP, LLC (MAILCHIMP) and headquartered at 675 Ponce de Leon Ave NE, Suite 5000, Atlanta, GA 30308 USA.

RIGHTS OF INTERESTED PARTIES:

As an interested party, you may submit a request to exercise the following rights to STYLE BALNEO, S.L.U. by writing a letter to the postal address in the heading or by sending an e-mail to info@balneo.es, indicating in the subject line: "DATA PROTECTION: RIGHTS OF INTERESTED PARTIES", and attaching a photocopy of your ID or any legally equivalent document.

Rights:

Right of Access: this allows interested parties to see and obtain information about the personal data that they have submitted for treatment.

Right to rectify or delete: this allows interested parties to correct errors and modify data that is inaccurate or incomplete

• Right to Cancel: this allows users to delete inappropriate or excessive data
• Right to rectify or delete: this allows interested parties to correct errors and modify data that is inaccurate or incomplete
• Right to Cancel: this allows users to delete inappropriate or excessive data
• Right of opposition this refers to the interested party’s right to not have their personal data processed.
• Limitation of processing: this means marking the personal data retained to limit future processing to exercise or defend from claims.
• Data portability: Provision of the data subject to treatment to the interested party so they can freely send them to another processor.
• Right not to be subject to automated individual decisions (including profiling): Right not to be the subject of an automated processing-based decision that has significant effects on the interested party

As a user, you have the right to withdraw your consent at any time. Withdrawal of consent shall not affect the legal basis of processing performed before withdrawal of consent.

You also have the right to file a claim with the supervisory authority if you believe that your data-protection rights may have been violated (aepd.es (Spanish Data Protection Agency)).

ADDITIONAL INFORMATION

SECURITY MEASURES:

The information you provide to us will be treated confidentially. The provider has taken all necessary technical and organizational measures and applied all levels of protection to ensure the security of the processing of the data and to prevent their alteration, loss, theft, treatment or unauthorized access, according to the state of the technology and nature of the stored data. It also guarantees that the processing and registering in files, programs, systems or equipment, premises and facilities comply with the requirements and conditions of integrity and security set out in the current regulations.

LANGUAGE

The language applicable to this privacy policy is Castilian Spanish. Therefore, if there is any contradiction in any of the versions provided in other languages, the Castilian Spanish version will prevail.

SOCIAL MEDIA

We inform you that STYLE BALNEO, S.L.U. may be present on social media. Processing of the data of persons who follow the official pages of STYLE BALNEO, S.L.U. on social media (and/or make any link or connection through social media) are subject to the provisions of this section, as well as the terms of use, privacy policies and access policies pertaining to the social media and applicable in each case that the user has previously accepted.

STYLE BALNEO, S.L.U. will process your data to manage your presence on the social media, to provide information on the provider’s activities, products or services, as well as for any other purpose that the regulations of the Social Media allow.

The publication of the following content is prohibited:

• Content that is allegedly unlawful under domestic, EU or international law or that engage in allegedly unlawful activities or contravene the principles of good faith.
• Content that violates the fundamental rights of individuals, shows lack of courtesy on the Internet, disturbs or that may generate negative opinions on our users or third parties and in general whatever content STYLE BALNEO, S.L.U. considers to be inappropriate.
• In general, content that contravenes the principles of legality, honesty, responsibility, protection of human dignity, protection of minors, protection of public order, protection of privacy, consumer protection and intellectual and industrial property rights.

Moreover, STYLE BALNEO, S.L.U. reserves the right to remove, without prior notice from the website or the corporate social media any content that is considered inappropriate.

In any case, if you submit personal information to the social media, STYLE BALNEO, S.L.U. will be exempt from liability in relation to the security measures applicable to this platform and if the user wishes to see them, they should consult the corresponding particular conditions of the network in question.

CHANGES TO THIS PRIVACY POLICY

STYLE BALNEO, S.L.U. reserves the right to amend this policy to adapt to new demands or legislation and case law.

REVOCABILITY

The consent given for processing and transferring the data of the interested parties can be revoked at any time by communicating it to STYLE BALNEO, S.L.U. in the terms established in this Policy for exercising users’ rights. In no case will this revocation be retroactive.

LEGISLATION

Generally, the relationship between STYLE BALNEO, S.L.U. and users of the digital services provided on this website are subject to Spanish legislation and jurisdiction and to which the parties expressly submit. The Courts corresponding to the registered address of the provider are competent for resolving all conflicts arising from or related to their use (if not considered as consumer under the TRLGDCU (Amended Text of the General Act on the Defence of Consumers and Users) or of the user (if considered a consumer under TRLGDU).